Comments on: Quick Tip: Don’t let your Aeroplan Points Expire

By: Deanna

Deanna — Sat, 25 Jun 2011 04:29:25 +0000

I lost my 55000 plus areoplan miles too, YVR parking didn’t process like I thought they did. Now I have 250 miles on my account. The representative at aeroplan didn’t even mention the option to reverse the expired miles for a fee. I will calculate to see if it’s worth it, and then call them on Monday. Thanks for the tips and feedback here. It’s all very helpful.

By: Gee

Gee — Tue, 04 Jan 2011 22:46:12 +0000

screw you aeroplan. I just tried to get my points back that expired and got zero help from the reprasentative.
It’s 0.01 cents per mile and a 30 service charge!!!

I GOT NO NOTIFICATIONS! THEY SAID THEY SENT ME 3. WHATEVER

By: D.Petersen

D.Petersen — Tue, 23 Jun 2009 16:33:07 +0000

I have esso ponts I would to get aero plan miles

By: sak

sak — Mon, 08 Jun 2009 15:14:56 +0000

It seems that some transactions do not qualify as activities and will not extend your account’s expiry date. If you check the list of transactions on your account, there is a “status activity” column. Transactions from Tropicana and Quaker might not qualify as status activities.

By: brad

brad — Tue, 27 Jan 2009 23:12:57 +0000

I too have a commment to leave re: Air Canada and their aeroplan miles. I worked in Canada but many times i had to fly to customers facilities throughout N.A., Mexico and S.A. and used Air Canada extensively as my carrier. I had been travelling approximately 40-50 times per year over a 12 yr period and held off using my points until i deemed i was ready for my ultimate getaway free of charge. On several occasions i had to book 1st class due to a shortage of seats only to realize at the time that coach was almost completely empty and they had to justify the fuel costs. Over the years i recieved my monthly statements showing the air miles that were accumulating, but they eventually stopped. I too also tried the internet where i was also told that my i.d. # was not valid and tried to resolve this to no avail. Finally recently deciding i was long overdue to take the elusive free flights i found that Air Canada revoked my points, my account now shows Zero. I assume since it is in partnership with the Star Aliance group, that any other commercial flights i took are equally dismissed. I feel that this is an unfair justice for being a loyal customer for so many years and that Air Canada has done this to keep its available seats for the presently paying customers. I will however continue to fly, but i can certainly assure you that it will not be with Air Canada nor its partners.

By: Douglas Forristall

Douglas Forristall — Tue, 04 Nov 2008 23:06:47 +0000

My aeroplan number is 351-026-471 but when I tried to check on my airmile status it said it was not a valid number. Please check on this problem for me. THANKS

By: Tonia

Tonia — Tue, 29 Jul 2008 20:48:34 +0000

yes, i got 180,000 right now, i used my point from time to time exchange tickets from Toronto to Hong Kong, i remember that last time only cost me abourn $250 for the taxes per ticket, and now since the fuel sur-charge goes up…. it cost about $420+ for the taxes and misc….. so expenseive to cash a ticket now !

By: Teresa

Teresa — Fri, 25 Jul 2008 05:31:12 +0000

I collected 36,000 points and they are all expired last year. I did get a email from aeroplan and did try to renew it by going to Esso to fill gas. Unfortunately I went to full service gas station and they mess up my aeroplan card with someone else’s, two month later my points expired. I called aeroplan and they adviced me to call Esso and gave me their contact number. Following their instruction I called Esso and they promised thing could be fixed. But later I found out that the ‘fix’ was get back 10 points from that mistake but not getting back the expired points. So now the 10 points is sitting in my account like a joke…

I am going to send back the card to them as I decide I am not collecting aeroplan points any more. My husband and I used to use CIBC aeroplan card and the points goes to his account, but now we switch to CIBC dividen card, it’s free and we get 1% rebate from out spending. I am happy that I have nothing to do with Aeroplan any more.

By: Phil S

Phil S — Fri, 18 Jul 2008 02:37:31 +0000

Squawkfox… I had to chuckle because I have the exact same feeling about Aeroplan. Pre-merger, I was mainly a Canadian Plus Points member but I absolutely despise Aeroplan, post-merger.

Since then, Air Miles has become my favourite loyalty program. Some of my friends use their Air Miles for merchandise rewards and I have to admit that they got a lot of cool stuff… But for me personally, I love travelling too much to squander my Air Miles on stuff like iPods or Blue Jays tickets. But then again, if I had enough points to get that Vespa scooter they offered for a while… Just kidding! I’d rather rent a Vespa to get around in Italy! =0)

By: Squawkfox

Squawkfox — Thu, 17 Jul 2008 15:33:07 +0000

Ug. I despise the Aeroplan LOYALTY program. I used up all my points this year, on a wonderfully exotic flight to Toronto. After my “free flight” I was still out of pocket $220 for EACH ticket due to various surcharges and fees. Nothing is free.