We’ve been Bell Internet customers for a long time. In the past, I’ve considered leaving Bell but whenever I grumbled about high prices, Bell almost always offered a discount on the regular rate. The catch is the discounts are offered for a limited time (six months or one year) and when the deal expires, you have to remember to call Bell to get a discount yet again and be prepared to haggle over whether you want to sign a contract. One reason I continued to stick with Bell is sheer inertia: we received reliable service and we heavily depend on the Internet to telework regularly and I didn’t want to undergo the hassle of finding out that a smaller provider’s service was less than reliable.
But when Canadian Money Forum members said they were very happy with Teksavvy’s Internet service, I decided to take the plunge. The regular rate on Bell’s 5 Mbps Internet service with monthly bandwidth capped at 25 GB works out to $51.87 (including HST). If you net out the bundle savings of $5 that Bell provides to customers with multiple services, Bell’s High-Speed Internet service works out $46.22 per month.
Teksavvy’s Internet pricing is straight forward — $36.10 per month for 5 Mbps and bandwidth of 300 GB. No limited time deals, contracts or bundled savings. You do have to purchase a modem that Teksavvy sells for $75 plus shipping but you can pick it up at local computer stores for around $60.
We’ve had Teksavvy for about a month now and I don’t have any complaints. Internet is reliable and download speed is close to advertized numbers. The high bandwidth caps offer plenty of room to try out download services such as Netflix. And now that Bell has increased the monthly rate on home phone service by $2 — basic home phone service costs $24.27 at Teksavvy compared to $30.72 at Bell — I’ll be soon severing all ties Bell, hopefully, forever.