Comments on: Credential Direct Review http://www.canadiancapitalist.com/credential-direct-review/ Helping you invest and prosper Sat, 11 Feb 2012 19:27:54 +0000 hourly 1 http://wordpress.org/?v=3.3.1 By: KP http://www.canadiancapitalist.com/credential-direct-review/#comment-1204535 KP Tue, 06 Dec 2011 00:32:09 +0000 http://www.canadiancapitalist.com/2007/08/20/credential-direct-review#comment-1204535 I am seeking some advice.First time trader ,I was going to go with Questrade as my platform to start with but from what I have read I think its best I look elsewhere. Any suggestions for a beginner? I am seeking some advice.First time trader ,I was going to go with Questrade as my platform to start with but from what I have read I think its best I look elsewhere. Any suggestions for a beginner?

]]> By: John http://www.canadiancapitalist.com/credential-direct-review/#comment-1198904 John Sun, 04 Dec 2011 21:58:22 +0000 http://www.canadiancapitalist.com/2007/08/20/credential-direct-review#comment-1198904 I agree with Brock. Equity order and option order fills are extremely slow. DO NOT try to day trade with Credential Direct. I agree with Brock. Equity order and option order fills are extremely slow. DO NOT try to day trade with Credential Direct.

]]> By: Brock http://www.canadiancapitalist.com/credential-direct-review/#comment-1179980 Brock Wed, 30 Nov 2011 23:17:54 +0000 http://www.canadiancapitalist.com/2007/08/20/credential-direct-review#comment-1179980 Beware of Credential Direct if you day-trade; their order process is very, very slow... Execution is fine, but it will take literally minutes before a buy is processes and is available to sell -- 5 minutes!! A lot can go wrong in 5 minutes. I eventually gave up after many complaints. Stay away. Horribly unsophisticated. Go to Interactive Brokers. Beware of Credential Direct if you day-trade; their order process is very, very slow… Execution is fine, but it will take literally minutes before a buy is processes and is available to sell — 5 minutes!! A lot can go wrong in 5 minutes. I eventually gave up after many complaints. Stay away. Horribly unsophisticated. Go to Interactive Brokers.

]]> By: Jim http://www.canadiancapitalist.com/credential-direct-review/#comment-474281 Jim Sun, 10 Apr 2011 03:54:20 +0000 http://www.canadiancapitalist.com/2007/08/20/credential-direct-review#comment-474281 As a new user at Credential Direct I have been quite happy. Trades have gone quickly and without a hitch. The research and analyticals are adequate. The initial sign up was a bit slow and complicated - took over a week - but now that it is set up the transfer for funds works well. I recommend it. Now if only I could make some money. As a new user at Credential Direct I have been quite happy. Trades have gone quickly and without a hitch. The research and analyticals are adequate. The initial sign up was a bit slow and complicated – took over a week – but now that it is set up the transfer for funds works well. I recommend it. Now if only I could make some money.

]]> By: Josh http://www.canadiancapitalist.com/credential-direct-review/#comment-419700 Josh Tue, 15 Feb 2011 19:04:22 +0000 http://www.canadiancapitalist.com/2007/08/20/credential-direct-review#comment-419700 I have be trading with Credential Direct since 2006, it use to be good for Level 2 snap shots which included Time and Sales data which is critical for thinly trade Venture Exchange and Capital Pool companies. Credential Direct has turned to complete crap since leaving Stock Group I have personally emailed the VP Credential Direct Lothar Fabin and separably to Credential Securities CEO Doce Tomic. The VP stated he was fixing the N/A of fundamental data for venture exchange. the CEO is unresponsive. http://www.credential.com/about_us/executive_management_team.aspx They have lower the frequent trader to 10 trades per quarter @ $9.95, but crap is crap, Any person needs the following fixed or the are trading blind - for those who never used a complete data showing splits time and sales and complete Level 2, NOT 1-3/4 for which I am referring to will realize that you need this to make a informed decision. Advice setup watchlists and portfolio with stockhouse directly it is free with 15min delay and you have to pay extra for level 2 data, for 13 bucks a month you can make your watchlists live. After you do that find the cheapest broker for you per trade, I am a infrequent trader but like the data to pick exit and entry point for venture mining stock. Anyone that needs help with their Free Stockhouse setup email josh.thurston1@gmail.com I have used it when with credential direct for years and have NO financial gain in any of the aforementioned or what is listed below. PS Googe stock group to see what credential direct gave up Problems with Credential Direct with out Stock Group data 1.The the charting function showing splits does not work Letter to CEO extract; Remember Scoita Direct was crap and still is crap then they before Scotia Bank bought E*Trade Canada and became Scotia iTrade but thier basic service is still crappy compared to Credential Direct when you were with stock group. Now Credential Direct is the same with unjustifiable higher fees, and it is not just the stuff I listed below as with stock group one could make up how the wanted to view the data in a watch list and the info a person wanted. go on the stock group web page and look in-case you have forgotten. http://www.stockgroup.com/jumppages/sgsolutions/stockstream_tour.asp 1. It started with all the Portfolios that normal people use as watchlists to speculated on stocks or mutual funds they want to buy what ever that maybe. All stocks that did not have at least 1 share was wiped out - Yes this was fixed after complaining; 2. There is no outstanding shares or market cap for Venture stock - supports answer was to create a watch-list with Stockhouse - Very Lame solution; 3. When entering multiple positions for the same stock example CEM on the Venture exchange. One can not review the entries to make sure they are correct. - Lame; 4. When entering the amounts as to share price as example with CEM on Venture it doe not allow for half pennies - I would imagine that Mutual Funds with fractions of a cent are having the same problem; 5. There is no Time & Sales data for any Level 2 a critical component for illiquid stock. If I had to improve upon that I would all so want to see a Cancel Orders data for market sensitivity also know as Total View, this is important if Credential want the frequent trader market; 6. The web site has slowed down despite having a new 2 core desk top with 2 gig of Ram and having nothing on the hard drive except Linux Ubuntu 10.40 and Open Office with the latest version of Firefox and the very fast Opera browsers. 7. Now this weekend I cannot enter Watchlist data even if I wanted to. Does not the most rudimentary concept of beta testing mean anything? WHICH means tested by people that use it the information source for a period of time for a smoothness transition. The only bug in the system is the VP of Credential Direct or You for not buying Stockhouse Publishing if need be to obtain there A-1 software and it teck staff , that is better than anything else out there and well worth the money. 8. Credential Direct that was once the best on-line Discount Broker that did not charge extra data fees in exchange for higher trading costs. Credential is Quickly becoming the worst as what is the point if the data and accurate watch list keeping data is not available. PS As a President and CEO Do "YOU" get it, or does one have to beat you with a idiot stick? This is just to name a few problems for which I am not going to make a career of pointing out to you!!!!! The Question YOU have to ask your self How Much Money does Credential Direct bring in? And what is the growth prospects of it/ As the song from the original Movie Heavy Metal sound track says - How long must this go on ........ Yours Very Sincerely I have be trading with Credential Direct since 2006, it use to be good for Level 2 snap shots which included Time and Sales data which is critical for thinly trade Venture Exchange and Capital Pool companies. Credential Direct has turned to complete crap since leaving Stock Group I have personally emailed the VP Credential Direct Lothar Fabin and separably to Credential Securities CEO Doce Tomic. The VP stated he was fixing the N/A of fundamental data for venture exchange. the CEO is unresponsive.

http://www.credential.com/about_us/executive_management_team.aspx

They have lower the frequent trader to 10 trades per quarter @ $9.95, but crap is crap, Any person needs the following fixed or the are trading blind – for those who never used a complete data showing splits time and sales and complete Level 2, NOT 1-3/4 for which I am referring to will realize that you need this to make a informed decision.

Advice setup watchlists and portfolio with stockhouse directly it is free with 15min delay and you have to pay extra for level 2 data, for 13 bucks a month you can make your watchlists live. After you do that find the cheapest broker for you per trade, I am a infrequent trader but like the data to pick exit and entry point for venture mining stock.

Anyone that needs help with their Free Stockhouse setup email josh.thurston1@gmail.com I have used it when with credential direct for years and have NO financial gain in any of the aforementioned or what is listed below. PS Googe stock group to see what credential direct gave up

Problems with Credential Direct with out Stock Group data

1.The the charting function showing splits does not work

Letter to CEO extract;

Remember Scoita Direct was crap and still is crap then they before Scotia Bank bought E*Trade Canada and became Scotia iTrade but thier basic service is still crappy compared to Credential Direct when you were with stock group. Now Credential Direct is the same with unjustifiable higher fees, and it is not just the stuff I listed below as with stock group one could make up how the wanted to view the data in a watch list and the info a person wanted. go on the stock group web page and look in-case you have forgotten. http://www.stockgroup.com/jumppages/sgsolutions/stockstream_tour.asp

1. It started with all the Portfolios that normal people use as watchlists to speculated on stocks or mutual funds they want to buy what ever that maybe. All stocks that did not have at least 1 share was wiped out – Yes this was fixed after complaining;

2. There is no outstanding shares or market cap for Venture stock – supports answer was to create a watch-list with Stockhouse – Very Lame solution;

3. When entering multiple positions for the same stock example CEM on the Venture exchange. One can not review the entries to make sure they are correct. – Lame;

4. When entering the amounts as to share price as example with CEM on Venture it doe not allow for half pennies – I would imagine that Mutual Funds with fractions of a cent are having the same problem;

5. There is no Time & Sales data for any Level 2 a critical component for illiquid stock. If I had to improve upon that I would all so want to see a Cancel Orders data for market sensitivity also know as Total View, this is important if Credential want the frequent trader market;

6. The web site has slowed down despite having a new 2 core desk top with 2 gig of Ram and having nothing on the hard drive except Linux Ubuntu 10.40 and Open Office with the latest version of Firefox and the very fast Opera browsers.

7. Now this weekend I cannot enter Watchlist data even if I wanted to. Does not the most rudimentary concept of beta testing mean anything? WHICH means tested by people that use it the information source for a period of time for a smoothness transition. The only bug in the system is the VP of Credential Direct or You for not buying Stockhouse Publishing if need be to obtain there A-1 software and it teck staff , that is better than anything else out there and well worth the money.

8. Credential Direct that was once the best on-line Discount Broker that did not charge extra data fees in exchange for higher trading costs. Credential is Quickly becoming the worst as what is the point if the data and accurate watch list keeping data is not available.

PS As a President and CEO Do “YOU” get it, or does one have to beat you with a idiot stick? This is just to name a few problems for which I am not going to make a career of pointing out to you!!!!! The Question YOU have to ask your self How Much Money does Credential Direct bring in? And what is the growth prospects of it/

As the song from the original Movie Heavy Metal sound track says – How long must this go on ……..

Yours Very Sincerely

]]> By: richard http://www.canadiancapitalist.com/credential-direct-review/#comment-307801 richard Mon, 15 Nov 2010 14:00:31 +0000 http://www.canadiancapitalist.com/2007/08/20/credential-direct-review#comment-307801 I was an extremely longterm user of the RBC trading system which was reasonably satisfactory however for someone who doesnt trade much CD is much better. Once RBC took away the option to settle trades from a bank account I started shopping around because hey, if I have to go through the hassle of depositing money before I trade where's the value added? Benefits I've noticed: 1) Free Level 2 quotes - RBC requires 100k in the account or active trader status 2) Less expensive fees across the board I was an extremely longterm user of the RBC trading system which was reasonably satisfactory however for someone who doesnt trade much CD is much better. Once RBC took away the option to settle trades from a bank account I started shopping around because hey, if I have to go through the hassle of depositing money before I trade where’s the value added?

Benefits I’ve noticed:
1) Free Level 2 quotes – RBC requires 100k in the account or active trader status
2) Less expensive fees across the board

]]> By: 2010 Globe and Mail Discount Broker Rankings | Canadian Capitalist http://www.canadiancapitalist.com/credential-direct-review/#comment-304208 2010 Globe and Mail Discount Broker Rankings | Canadian Capitalist Thu, 11 Nov 2010 02:40:41 +0000 http://www.canadiancapitalist.com/2007/08/20/credential-direct-review#comment-304208 [...] Direct Investing (review), BMO InvestorLine (review), TD Waterhouse (review) and Credential Direct (review) round out the top [...] [...] Direct Investing (review), BMO InvestorLine (review), TD Waterhouse (review) and Credential Direct (review) round out the top [...]

]]> By: Roy Lepik http://www.canadiancapitalist.com/credential-direct-review/#comment-216317 Roy Lepik Fri, 16 Apr 2010 20:44:15 +0000 http://www.canadiancapitalist.com/2007/08/20/credential-direct-review#comment-216317 Still waiting to try it out. Despite mailing in the required check for account authorization they do not start the trading authorization process until they set up the account. So you get your account but cannot trade for 5 days, as an option to speeding this up they suggest you have your financial institution fax in authorization. I did this and three days later I still to not have access even though I called them each day to ensure they received the bank access and to check it was in motion. I sounded like it had not even been passed onto the right person for authorization. Quite frustrating to waste my time going to the bank to request the authorization fax and not have this speed the process up. Hopefully once access is available it is as good as it looks. The benefit that has come out if this is that during all of this waiting and hassle, the market has took a quick dive early today and is still on it's way down. If I had bought stock earlier in the week I would have lost money. Still waiting to try it out. Despite mailing in the required check for account authorization they do not start the trading authorization process until they set up the account. So you get your account but cannot trade for 5 days, as an option to speeding this up they suggest you have your financial institution fax in authorization. I did this and three days later I still to not have access even though I called them each day to ensure they received the bank access and to check it was in motion. I sounded like it had not even been passed onto the right person for authorization. Quite frustrating to waste my time going to the bank to request the authorization fax and not have this speed the process up. Hopefully once access is available it is as good as it looks. The benefit that has come out if this is that during all of this waiting and hassle, the market has took a quick dive early today and is still on it’s way down. If I had bought stock earlier in the week I would have lost money.

]]> By: lawrence http://www.canadiancapitalist.com/credential-direct-review/#comment-209933 lawrence Sun, 31 Jan 2010 16:34:57 +0000 http://www.canadiancapitalist.com/2007/08/20/credential-direct-review#comment-209933 I am a client of Credential as of last April. I cannot do a comparison of services as I have not used another service. My initial application was to RBC Direct but when they mailed back all of my personal information thru regular mail in an open envelope (unglued) I became unglued and changed my credit cards, client card etc.etc. to thwart any breach of my banking accounts with RBC. Try to get your client card number changed at RBC. Instead of being understanding of the of the potential theft of identity i had a long drawn out war to protect myself. Needless to say I didn't go with RBC Direct. However my glossy brochure and fee structure from RBC did arrive the next week in a tightly wrapped express post package. How kind of them! Further to Credential Direct, recently I've noticed that my holdings page has been down intermittently and is supposed to be updated every 15 minutes. Again this weekend although the last update was after market close Friday, my Holdings page is far off the closing prices on about half of my equity holdings. This is becoming more frequent in the last month. Secondly Credential Direct does not allow all or nothing trades in Canadian Equities and I have been caught out on a couple of occasions with the sale of only 100 shares of a larger block and still being charged $19 for the trade which is not good when trading on the Venture Exchange. I am a client of Credential as of last April. I cannot do a comparison of services as I have not used another service. My initial application was to RBC Direct but when they mailed back all of my personal information thru regular mail in an open envelope (unglued) I became unglued and changed my credit cards, client card etc.etc. to thwart any breach of my banking accounts with RBC. Try to get your client card number changed at RBC. Instead of being understanding of the of the potential theft of identity i had a long drawn out war to protect myself. Needless to say I didn’t go with RBC Direct. However my glossy brochure and fee structure from RBC did arrive the next week in a tightly wrapped express post package. How kind of them!
Further to Credential Direct, recently I’ve noticed that my holdings page has been down intermittently and is supposed to be updated every 15 minutes. Again this weekend although the last update was after market close Friday, my Holdings page is far off the closing prices on about half of my equity holdings. This is becoming more frequent in the last month. Secondly Credential Direct does not allow all or nothing trades in Canadian Equities and I have been caught out on a couple of occasions with the sale of only 100 shares of a larger block and still being charged $19 for the trade which is not good when trading on the Venture Exchange.

]]> By: pikachu http://www.canadiancapitalist.com/credential-direct-review/#comment-208006 pikachu Tue, 05 Jan 2010 21:25:39 +0000 http://www.canadiancapitalist.com/2007/08/20/credential-direct-review#comment-208006 Can someone with some recent experience with Credential post here? I'm curious to know how responsive their trading platform and customer service is. Would you recommend them? Can someone with some recent experience with Credential post here? I’m curious to know how responsive their trading platform and customer service is. Would you recommend them?

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